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Collections Advisor

Type: Permanent Role: Collections Location: Rotherham, South Yorkshire

The Company

A leading Debt Recovery Company for the Credit Industry

The Job

Inbound and Outbound Collection Advisors - Rotherham - 6 month FTC - £13,000 to £14,000

Role: To make affordability assessments with customers and set up Payment Plans

Location: Rotherham with free parking

Hours: 40 hours a week five shifts a week working 8am - 4pm, 9am - 5pm or 12pm - 8pm Monday to Saturday. Initial 6 month FTC to start from 6th October with potential for permanent contracts

Salary: £13,000 to £14,000

My client based in Rotherham are looking to recruit a number of Collection Advisors to provide excellent customer service to their customers.

Key Responsibilities:

* Affordability check

* Customer Service and 1st stage complaints

* Setting up Payment Plans

* Signposting to specialist Debt Advisors

* Adhering to Financial Regulations and Compliance at all times

* Updating records and data

Previous collections experience is not essential. Ideally you will have worked within customer services either call centre, retail or bar. However, those who are looking for a foot in the door to the finance industry and within office work would also be of interest.

Please forward your CV to emma@craconsultants.com to be considered for an interview. We are looking to hold first stage interviews on Friday 24th October and Monday 27th October

Salary

£13,000 - £14,000

Benefits

Benefits

Qualifications

Contact Information

CRA Consulting
Fifth Floor
11 Leopold Street
Sheffield
S1 2GY

emma.45637.1592@craconconsulting.aplitrak.com

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