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CRA Consulting Sheffield

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Collections Advisor

Type: Permanent Role: Collections Location: Rotherham, South Yorkshire

The Company

A leading Debt Recovery Company for the Credit Industry

The Job

Inbound and Outbound Collection Advisors - Rotherham - 6 month FTC - £13,000 to £14,000

Role: To make affordability assessments with customers and set up Payment Plans

Location: Rotherham with free parking

Hours: 40 hours a week five shifts a week working 8am - 4pm, 9am - 5pm or 12pm - 8pm Monday to Saturday. Initial 6 month FTC to start from 6th October with potential for permanent contracts

Salary: £13,000 to £14,000

My client based in Rotherham are looking to recruit a number of Collection Advisors to provide excellent customer service to their customers.

Key Responsibilities:

* Affordability check

* Customer Service and 1st stage complaints

* Setting up Payment Plans

* Signposting to specialist Debt Advisors

* Adhering to Financial Regulations and Compliance at all times

* Updating records and data

Previous collections experience is not essential. Ideally you will have worked within customer services either call centre, retail or bar. However, those who are looking for a foot in the door to the finance industry and within office work would also be of interest.

Please forward your CV to to be considered for an interview. We are looking to hold first stage interviews on Friday 24th October and Monday 27th October


£13,000 - £14,000




Contact Information

CRA Consulting
Fifth Floor
11 Leopold Street
S1 2GY

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