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CRA Consulting Sheffield

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Credit Hire Fee Earner

Type: Permanent Role: Legal Executive Location: Sheffield, South Yorkshire

The Company

A leading law firm

The Job

Our Motor Insurance client are seeking additional Credit Hire Specialists due to growth.

Role Purpose:

As a Credit Hire Specialist, you will manage a case load of contentious Credit Hire claims. In addition you will be a central referral point for the claims team.

Key Responsibilities:

• Proactively manage a portfolio of Credit Hire claims from Cradle to Grave. Including high value/contentious claims handled outside of the ABI GTA.

• Maintain excellent knowledge and understanding of the Credit Hire industry/market, including its legal and procedural development.

• Make financial and handling decisions to benefit the company with minimal referral.

• Provide 121 coaching and feedback.

• Quality Auditing of Credit Hire claims, in order to identify training and development needs and ensure handler compliance.

• Ensure financial integrity on all claims managed and audited.

• Maintain excellent technical understanding of Credit Hire processes/procedures and best practice.

• Provide technical referral support to a team of Third Party handlers.

• Thorough understanding and adherence to company processes with regards to FSA/FSC compliance and Treating Customers Fairly.

Key Skills and Knowledge:

Essential Skills

• Excellent negotiation and file management skills

• Demonstrate an excellent knowledge and understanding of the Credit Hire industry/market, including its legal and procedural development.

• Excellent understanding of the United Kingdom legal system surrounding claimant and defendant litigation. Including extensive knowledge and understanding of relevant case law their application and implications.

• Strong understanding of The Road Traffic Act 1988 and Article 75.

• Evidence of Professional Development and maintaining technical excellence

Desirable Skills

• Demonstrate a detailed knowledge of the ABI GTA and its implications.

• Knowledge of best practice with the ability to identify opportunity for improvements.

• Demonstrate a track record of providing 121 coaching and feedback.

• Demonstrate knowledge of Quality Auditing and feedback

Salary

£15,000 - £22,000

Benefits

None listed.

Qualifications

NA

Contact Information

CRA Consulting
Fifth Floor
11 Leopold Street
Sheffield
S1 2GY

roberta.98138.1592@craconconsulting.aplitrak.com

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