CRA Legal are recruiting for a Legal Helpline Advisor with Employment Law experience. Our client, a reputable law firm based in Sheffield are looking for a driven professional with experience working on a Legal Helpline, dealing with claimant employment queries. This is an excellent opportunity for the right candidate to progress their career in an organisation that values their people.

Roles & Responsibilities:

• Taking inbound calls from new and existing clients
• Advising clients on new and existing claims in relation to employment matters
• Updating files and cases
• Transferring calls where appropriate

Legal Coverage: 

• Unfair and Constructive Dismissal
• Wrongful Dismissal
• Equal Pay issues
• Discrimination and harassment
• Contract issues
• Redundancy matter

Required Attributes 

• Law Degree
• Experience working as a legal helpline advisor (desirable)
• Excellent customer service skills
• Strong interest in Employment Law, must have studied employment law as a module.

If you’re interested in applying for this vacancy, please click the apply button. Alternatively, for further information, please call Miles Lomas at CRA.