Who we are:

CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.

For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com.

About the business:

CRA Legal are working in partnership with a reputable and highly successful business with a national presence. Our client is a long term established organisation with a great approach to their employees and customer base. This is a fantastic opportunity for an experienced manager/team leader in Estate Planning to further their career in the legal sector or even start it.

Our client is a leading provider of probate, estate planning and private client services, with a portfolio of commercial partnerships with blue chip clients in the financial advisory, insurance and banking sectors.

If successful, you will perform the following role as a Legal Administration Team Leader:

• Take responsibility for the delivery of operational work, leading and empowering your team to deliver an excellent service and meet set SLAs
• Prioritise your own and team’s workload
• Provide training to develop the team and support on recruitment
• Stay informed of changes with Group Co-op and Co-op Legal Services, communicating these effectively with your team through regular team huddles
• Prepare weekly and monthly management reports on team performance, using these to identify opportunities for improvement
• Manage a team of 8-10 people
• Conduct 1-2-1’s.

To apply, you will be required to meet the following criteria:

• Experience as a Team Leader or Manager of a team. Legal administrator or previous team leader experience in a professional services industry is desirable but not essential for the right candidate.
• The ability to inclusively lead, support, develop and engage a diverse team
• Good Excel skills with the ability to analyse processes and data to identify continuous improvement opportunities
• Ability to manage and plan your own and the team’s workload to deliver on service levels in a fast-paced environment
• Highly organised with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
• Excellent relationship building and customer service skills, both in person and on the phone

How to apply:

If this vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Miles Lomas who is managing this vacancy email me on [email protected].

Are you wanting to review additional career opportunities? Visit our jobs page at www.craconsultants.com/jobs

Additional Information:

This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.

IND51
BH17418